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Frequently Asked Questions
General Insurance


If I require General Insurance with Generali ( Thailand ), what options are available?
Answer

If I intend to do GenMarine insurance, what shall I do?
Answer

If I have a car accident, what shall I do?
Answer<

If I would like to pay a premium, what shall I do?
Answer

If I would like to have some information or advice about General Insurance, who should I contact?
Answer

What is covered under Fire insurance?
Answer


ANSWER 1
Generali (Thailand) provides multi General Insurance products as listed below:

1. GenProperty
This insurance is designed to protect Corporate and Individuals businesses against accidental loss.

2. GenMarine
This insurance provides Cargo protection including transportation by sea, air, truck, rail, or parcel post against losses from the perils of the sea, and other perils as designated by the policy.

3. GenSMEs
This insurance provides comprehensive coverage for shop, office or retail outlets, risks are covered against losses caused by fire, burglary and many other accidental misfortunes including legal liability to third parties.

4. GenHome

This insurance provides a comprehensive coverage insuring against your property losses caused by fire, burglary and many other accidental misfortunes including legal liability to third parties.

5. GenMotor

Voluntary Motor Insurance – offering more comprehensive protection than Compulsory Insurance:
  • Third Party Liability – bodily injury / death, property damage.
  • Third Party Liability plus Fire and Theft plus own damage to the insure vehicle.
Compulsory Motor Insurance or “Por Ror Bor”

Loss and damage of bodily injury sustained to any person caused by car accident under the Motor Vehicle Accident Victims Protection Act BE 2535 (1992)

6. GenPA

This insurance provides comprehensive coverage arising from bodily injury which is caused by accident: - Death, Dismemberment, Disability Coverage, Medical Expenses Coverage.
Wherever you are in the world, you will be protected from the unforeseen events 24 hours a day.


ANSWER 2
The reference documents that you should prepare are stated below:
  • Invoice
  • Bill of Lading or AirWay Bill
  • Packing List
  • Letter of Credit (in case of export)
ANSWER 3
You can contact us by our Hotline Ph: 02-206-5466, 24 hours a day.


ANSWER 4

You can pay at the Bank Counter Service by cash or check at Siam Commercial Bank, or Bangkok Bank.

ANSWER 5
You can contact our staff directly by Tel. 02-685-3828 ext 853, Fax no. 02-685-3830 or e-mail address: info@generali.co.th


ANSWER 6
The policy covers the insured property, i.e. building, office, shop including furniture, office equipment, machine and stock for loss or damage caused by specified perils namely ; fire, lightning, explosion, windstorm, water damage, vehicle impact, aircraft impact.

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Generali Thailand

For more information, please contact

Customer Care Centre

Tel  0 2612 9888

Fax 0 2612 9899

Working Hours
 
08.30-17.00 
Monday - Friday
 

FAX Claim Service

Individual Life Insurance & PA     

Fax 0 2639 3400

Group Life Insurance   

Fax 0 2685 3622

General Insurance   

Fax 0 2685 3808

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